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Let us create a seamless experience tailored to comfort, relaxation, and unforgettable moments.
FAQ’s
Find answers to the most common questions about your stay at Hotel.
Isabella TorresFounder & Creative DirectorStill have questions or need a bit more help? Our team is here to assist you with anything related to your stay at Hotel.
Yes. The spa, sauna and treatment rooms are open to visitors as well as residents, subject to availability. Day passes are limited each morning and afternoon so the rooms stay quiet, so we recommend reserving ahead through the front desk.
Every menu carries vegetarian dishes as standard, and our kitchen prepares vegan, gluten-free and allergy-conscious plates on request. Let us know when you book and the chef will plan around it rather than adapting on the night.
Check-in opens at 15:00, though we release rooms earlier whenever the previous night allows. Add the request to your enquiry and we will confirm the evening before, and hold your luggage in the meantime if the room is not yet ready.
Treatments are built around you. Tell us how long you would like, the pressure and oils you prefer, and whether you are here to recover or simply to rest, and our therapists shape the session to suit.
Robes, slippers and towels are waiting in your room and in the spa changing area. Bring swimwear for the pool and thermal suite; for treatments, wear whatever leaves you comfortable and your therapist will do the rest.
They are. In-suite massage, a private yoga session on the terrace and an evening bath ritual can all be arranged, with a therapist coming to you rather than the other way around.

